1. Acceptance of Terms

By accessing or using any Pawssier product or service, including our web application, API, and partner integrations, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

2. Description of Service

Pawssier provides a platform for managing pet health records, including document processing, data extraction, and record storage. Features and availability may vary and are subject to change with reasonable notice.

3. Accounts & Access

You are responsible for maintaining the security of your account credentials and for all activity under your account. You must notify Pawssier immediately of any unauthorized use. We reserve the right to suspend accounts that violate these terms.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Attempt to reverse-engineer, decompile, or extract source code from Pawssier software
• Interfere with or disrupt the integrity or performance of the service
• Access another user's account or data without authorization
• Resell or redistribute access to the platform without a written agreement

5. Intellectual Property

All Pawssier software, branding, documentation, and proprietary technology remain the exclusive property of Pawssier. Nothing in these terms grants you ownership rights to any Pawssier intellectual property.

6. Your Data

You retain full ownership of all content you upload, including pet records, documents, and images. We do not sell your data to third parties. We process your data solely to provide and improve our services, as described in our Privacy Policy below.

7. Limitation of Liability

To the maximum extent permitted by law, Pawssier shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising out of or related to your use of the service. Pawssier is not a substitute for professional veterinary advice.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance where possible.

9. Termination

Either party may terminate access at any time. You may delete your account through your account settings. Upon termination, your data will be removed in accordance with our data retention practices. Pawssier may terminate or suspend access for violations of these terms.

10. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification. Continued use of the platform after changes constitutes acceptance of the updated terms.

1. Information We Collect

We collect information you provide directly, such as your name, email address, and pet records, as well as usage data collected automatically (e.g., device info, IP address, and interaction logs) to operate and improve the service.

2. How We Use Your Information

• Provide, maintain, and improve the platform
• Process documents and extract pet health data
• Send service-related communications (e.g., reminders, updates)
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data only:

• With your explicit consent
• With service providers who assist in operating the platform (under confidentiality agreements)
• To comply with legal process or protect our rights

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest. However, no system is perfectly secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us or deleting your account.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of non-essential communications. To exercise these rights, contact us at the address below.

7. Contact Us

If you have questions about these Terms of Service or our Privacy Policy, please reach out to us directly.